Forum Replies Created

Viewing 20 posts - 1,461 through 1,480 (of 1,489 total)
  • Author
    Posts
  • in reply to: Deleting Tags #5175
    AvatarCharlie
    Keymaster

    Thats surprising. During our testing it did not do the same for us. Did all tags get deleted even from your posts? Or were tags only from the tag universe?

    I will look into this problem further so please do not add any more tags or perform changes to your tag universe.

    in reply to: Deleting Tags #5178
    AvatarCharlie
    Keymaster

    Sorry about the confusion before. To reiterate, you can delete some tags, but “both-and-w/primary” cannot be deleted.

    This is an issue with jQuery not being able to pares the character “/” in a HTML DOM element. Overall, this is a bug in our plugin which we will fix as soon as possible. Once the plugin update is approved by Code Canyon you should receive an email. Either or I will post to this thread when the update is published. :)

    in reply to: Deleting Tags #5180
    AvatarCharlie
    Keymaster

    Ok so I went on your site using Safari and was able to delete a tag. I do see that there are a lot of plugins installed on your site. When I looked at the browser’s console I could see a lot of jQuery and Javascript conflicts and errors. I believe that some of your activated plugins are causing this error.

    We develop and test our plugins on a blank WordPress install. So I highly advise that you deactivate your plugins one by one and test to see if you can delete tags. Maybe start off with Convert Player Pro since I saw some errors from that plugin first.

    Let me know if the plugin works after deactivating your plugins.

    in reply to: Deleting Tags #5183
    AvatarCharlie
    Keymaster

    Ok I understand the problem. Is there anyway that I could have admin access to your site to look at things. I watched the video but I would have to see it for myself to perform a diagnostic. If you give me a username and password please set the reply to private so no other users can see the login credentials.

    in reply to: Installed the plugin and got an immediate error message #6917
    AvatarCharlie
    Keymaster

    I just stumbled upon a question asked on Stack OverFlow about this very issue. It is definitely a server configuration conflict and can be solved pretty easily. So there does not seem to be any issues with the plugin itself but just your server configurations.

    I can help fix this issue if you were to give me access to your FTP account.

    in reply to: Installed the plugin and got an immediate error message #6918
    AvatarCharlie
    Keymaster

    This seems to be related to the way your server it setup. I will change a few things in the plugin to solve this problem.

    Before I submit this update to CodeCanyon can I have your FTP login to test out this bug? I only ask of this because I am unable to recreate this error message. If I could determine that the fix works on your server and mine I will release the update.

    in reply to: Weird Problem #6921
    AvatarCharlie
    Keymaster

    I think it looks good. In reality you would have to change themes to really effect the look of the site. There are custom CSS things that you could do to show the ad off more, but in the end it is the theme’s style that will effect it the most.

    We love to help people make there sites look and function great, so if you ever need any custom development or design work please email me at kyle@wpsite.net :)

    in reply to: Weird Problem #6923
    AvatarCharlie
    Keymaster

    It seems like you had the background attachment settings set to scroll, but I think you want is set to fixed. Now the image will stay there.

    in reply to: Weird Problem #6925
    AvatarCharlie
    Keymaster

    Ok we fixed the one issue and now there is another haha. Anyways no worries I have the code to solve all your problems.

    .boxed-content-wrapper {
         -webkit-background-size: auto !important;
         -moz-background-size: auto !important;
         -o-background-size: auto !important;
         background-size: auto !important;
    }

    Add this to your theme’s style.css file. You can get to this file by going to Appearance->Editor. The first file you see should be the style.css file. Scroll all the way down to the bottom and add the code above.

    For future reference you will have to re-add this code if you update the theme, since all files are overridden when a theme is updated. Sorry this is turning out to be a custom job, but thats what happens when you work on a Open Source platform like WordPress. :)

    in reply to: Weird Problem #6928
    AvatarCharlie
    Keymaster

    Ok so there was nothing wrong with the plugin itself its just that you needed to clear your cache :). Since your using a caching plugin make sure to always clear the cache whenever you make changes like these. Also, you were correct to have the page id set to 176 in order to display ad on home page.

    FYI when giving out credentials to site set the post to private (I already did for both of your posts).

    in reply to: Weird Problem #6931
    AvatarCharlie
    Keymaster

    Everything seems to be working fine on the backend. Can I get access to your WordPress admin?

    in reply to: Weird Problem #6932
    AvatarCharlie
    Keymaster

    Ok I’ll have a look and get back you to once I figured out whats going on.

    in reply to: Weird Problem #6934
    AvatarCharlie
    Keymaster

    Ok it seems that the only way I can solve this problem is to see whats happening behind the scenes. If you could give me an FTP login to your site I should be able to figure out whats going on.

    in reply to: Weird Problem #6936
    AvatarCharlie
    Keymaster

    I see that your home page is not even loading a background takeover ad, while the advertising page is. This is most likely an issue with how you are displaying the ad. Have you tried to see if a site wide ad displays on the front page? If so, then maybe your front page is an actual page (this is different than is_home() or is_front_page()), in which case you should use the display on specific page id option.

    So first lets determine if your home page is a page you created or just the generic WordPress generated home page of all recent posts.

    in reply to: Weird Problem #6939
    AvatarCharlie
    Keymaster

    Thanks :) Making a difference on a persons website is what keeps us going.

    in reply to: Weird Problem #6941
    AvatarCharlie
    Keymaster

    Ok I took a look at your site. It seems your site has a custom theme. This is ok but you will have to change a certain settings. Go to the Ads Dashboard page and find the box at the bottom of the page labeled Clickable Zones Not Working?. Open up this box and change body to .boxed-content-wrapper.

    in reply to: Not working for me :( #6943
    AvatarCharlie
    Keymaster

    Glad I could help :).

    in reply to: Not working for me :( #6945
    AvatarCharlie
    Keymaster

    Ok I see whats wrong. Please change the code to this

    #wrapper-1012 {
    background-color: white !important;
    }
    in reply to: Not working for me :( #6947
    AvatarCharlie
    Keymaster

    Sure thing. If you go to your back-end of WordPress to the Appearance->Editor page you will see the style.css file. Scroll all the way down to the bottom and add this line of code:

    #wrapper-1012 {
    background-color: white;
    }

    This will change the background to white. You can modify this to your liking (i.e. use hex colors for customization). As a side note, since your directly changing your theme’s style.css file you will need to perform this change again if you update your theme (this is because all files are overridden when an update happens).

    I hope I was able to solve all of your problems. If you could please leave a review for the plugin that would be great. It is a great motivator for us when a person leaves a good review :).

    in reply to: Not working for me :( #6949
    AvatarCharlie
    Keymaster

    Ok so I figured out the problem. Basically, your test page is not recognized as a page by WordPress (using the is_page() function). However, it is recognized as an archive and category. So when I selected show on category ID and entered in 65 the background ad showed it up on the test page (I deactivated the ad for now so please remember to active if you want to try for yourself).

    Now I’m not sure why this is happening. There might be some plugin you have installed that is changing how WordPress displays pages or you have some custom permalink settings. For now try having the ad show only on specific category and use 65 as the ID.

    Also, you have a custom theme that does not have the HTML DOM element body as its main container. Your theme uses #header as its main container. So if you go to the ads dashboard page and scroll down to the bottom you will see a box labeled Clickable Zones Not Working?. Inside this box I enter #header as the main DOM element. This will fix your clickable zones problem.

    You should be all set. Let me know if you have any questions :).

Viewing 20 posts - 1,461 through 1,480 (of 1,489 total)
-