October 27, 2015 at 7:52 pm #11771
I’m having a problem figuring out the size I need for the ads. I downloaded the template already and it’s too small. I played around in photoshop with it, but it doesn’t quite fit so I tried stretch and it blows it out to the point that the side ads don’t show up.
Any help would be great since there are just too many forum posts about this to go through.October 27, 2015 at 8:24 pm #11772
Welcome to the Community :)
Lets first makes sure you have the correct DOM element in the Advanced settings before we help with your image size since you do have a custom theme.
Please follow the instructions below:
- Go to your All Ads page and scroll down until you see a box labeled Advanced Settings.
- Open this setting box and change the Main DOM Element for clickable area from body to .main-wrapper
- Click Save Settings.
Once you complete this you should see your Ad within the content of your site. Please let me know once you completed this.October 28, 2015 at 12:44 pm #11773
I’ve completed the steps. I tried a new ad, currently the demo one that’s recommended and it’s not showing up at all now. I checked on three browswers and cleared my caches.October 28, 2015 at 2:24 pm #11775
I see the Ad on your site for all three browsers: Safari, Google Chrome and Firefox. Please double check that your local cache is cleared.October 28, 2015 at 3:10 pm #11776
Ah, I see it now. I’m still having problems with the stretch. I turned that one and scroll.October 28, 2015 at 3:27 pm #11777
Ok I see. Please try to set your background color to white and the stretch to NO. This will help the image to look good no matter the screen size.October 28, 2015 at 5:06 pm #11782
Okay, I did that. On my screen it gets partially covered up by the main content. Is the sample size the best fit then or do you have any other recommendations for size?
Thank you for your help Kyle.October 28, 2015 at 5:26 pm #11783
Yes I have a recommendation for the image width you should have :)
Please make sure the middle part of your image (i.e. the white part on the current image you are using) is 1140 pixels wide. This should fit your site perfectly :)October 28, 2015 at 5:45 pm #11807
Thank you! Can I ask what size the ad boxes are as well?
You’ve been great!October 28, 2015 at 5:50 pm #11808
You’ve been great!
Can I ask what size the ad boxes are as well?
What do you mean by the Ad boxes? Are you you referring to the left and right banners on the sides of the Ad? If yes, then we recommend you have them anywhere from 300 pixels to 500 pixels depending on how much data you want to show to your users. Our image is the ideal width so I would start there.October 28, 2015 at 5:56 pm #11810
Exactly the info I needed! Thank you again!October 28, 2015 at 6:21 pm #11815
Please let me know if you need any more help.
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