Home Forums Optin Fire Fields disabled when uploading or selecting images

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #14584
    Avatarterry
    Participant

    When I upload a new image for use with Optin Fire, I am unable to enter any text in the ALT or TITLE fields. The other day, I also noticed that I am unable to search for an image when I am trying to swap out one image for another via Optin Fire – all media library functionality appears to be disabled.

    Could you please look into this?

    Many thanks,

    Terry

    #14586
    AvatarCharlie
    Keymaster

    Thanks for letting me know about this problem. I will try to recreate this issue and see if it is directly related to Optin Fire. I will get back to you once I have finished my testing.

    #14601
    Avatarterry
    Participant

    Thanks, Kyle!

    #14609
    AvatarCharlie
    Keymaster

    After performing my tests I determined what the problem was and fixed it in the latest update to Version 1.1.3, along with some other updates.

    Please update to version 1.1.3 and this problem will be fixed :)

    #14626
    Avatarterry
    Participant

    Thanks, Kyle.

    I don’t see the ability to update the plugin from within WordPress – it doesn’t show that there is an update available.

    Do I need to uninstall the existing version/reinstall the new for it to work? Or unzip the new version and upload by FTP? Just don’t want to lose all the Optins already created!

    Many thanks!

    Terry

    #14636
    AvatarCharlie
    Keymaster

    You have simply update the plugin directly from the WordPress admin panel. Please follow the directions in our documentation page.

    How to Update a Product

    #14642
    Avatarterry
    Participant

    Thanks, Kyle – that wasn’t showing before. (Maybe because I hadn’t added the new site to my list of sites in the backend?)

    Anyways… updated and it’s now working! Thanks so much!

    Terry

    #14643
    AvatarCharlie
    Keymaster

    Perfect :)

    If you need anything else please let me know.

    #14644
    Avatarterry
    Participant

    Where can one leave a review for you guys? I’d be happy to post some positive feedback if you tell me where to put it. :)

    #14645
    AvatarCharlie
    Keymaster

    Hey Terry,

    Glad you’re happy with us :) We usually ask that folks post on our Facebook wall – that way we can embed it anywhere on our site as well. https://www.facebook.com/99robots

    Thanks! Let us know if we can help with anything!

Viewing 10 posts - 1 through 10 (of 10 total)
  • The forum ‘Optin Fire’ is closed to new topics and replies.
-