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  • #26692
    AvatarAli Güngör
    Participant

    Hi, I’m using X Theme and background click doesn’t work. What should I change the body with? https://www.technopat.net/

    Also how do we learn the correct hook.

    Best Regards,

    #26710
    AvatarAli Güngör
    Participant

    Hi there, is this plugin and support dead? I want to make sure so I can warn others to not buy this plugin without support.

    Best Regards

    #26711
    AvatarJay Gajjar
    Keymaster

    Hello Ali – We apologize for the late reply. We seemed to miss the support ticket notification.

    Since all themes are built differently and created by various developers, your website structure may be unique compared to most standard WP sites. Luckily, we anticipated such a scenario and it requires a very simple step to address issues with clickable zones or background takeover images being visible for specific WordPress themes. Please follow the instructions below:

    1. Go to your All Ads page and scroll down until you see a box labeled Advanced Settings.
    2. Open this setting box and change the Main DOM Element for clickable area from body to .x-root
    3. Click Save Settings.

    Please let us know if there is anything else we can help you with today. All the best.

    #26713
    AvatarAli Güngör
    Participant

    Thank you, it worked like a charm. Do you have a guide on how to learn the Main DOM Element for clickable idea? It would be useful for other themes to handle this myself without taking your time.

    Best Regards,

    #26714
    AvatarJay Gajjar
    Keymaster

    Glad it helped! Apologies again for the delay. Please let us know if you require any additional assistance.

    Thank you,

Viewing 5 posts - 1 through 5 (of 5 total)
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